Shipping and Returns Policy
Last updated: 28/11/2025
Póg Cafe ("we," "our," "us") operates this website on the Shopify platform to sell coffee, merchandise, and other related products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from ifancyapog.ie.
1. Information We Collect
When you visit our Shopify store, we collect certain information automatically and some directly from you:
a. Personal Information You Provide
- Name
- Billing and shipping address
- Payment information (processed securely by Shopify.)
- Email address
- Phone number
- Order details and preferences (e.g., roast type, grind size, etc.)
b. Automatically Collected Information
When you browse our site, Shopify automatically collects:
- Your device information (browser type, IP address, operating system)
- Usage data (pages viewed, products added to cart, time spent on site, referring URLs)
For more details, see Shopify’s privacy practices: https://www.shopify.com/legal/privacy
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order confirmations, shipping updates, support)
- Improve our store and offerings
- Send marketing emails or newsletters (only if you’ve opted in)
- Comply with legal and tax obligations
If you join our loyalty program or order for pickup, we collect and store information related to your membership and past orders to personalize your experience.
3. Sharing Your Information
We share your data with trusted third parties only as needed:
- Shopify, which powers our online store
- Payment processors (e.g., Shopify Payments, PayPal, Stripe)
- Shipping carriers (e.g., DPD, An Post, DHL, UPS)
- Email marketing platforms (Leat)
We do not sell or rent your personal information.
4. Cookies
Our store uses cookies to:
- Keep your cart saved
- Track website usage
- Improve site functionality and ads
You can control or disable cookies through your browser settings.
We use cookies and similar technologies from third parties, such as Google Analytics and Meta Pixel, to help us understand website traffic and deliver relevant ads. You can opt out of these through your browser or device settings.
5. Data Retention
We retain order information for our records unless and until you ask us to delete it.
We retain purchase information for at least 7 years for accounting and tax purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Correct or delete your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To make a request, please contact us at 🟡[Contact Email Address].
7. Security
We use industry-standard encryption and secure servers through Shopify to protect your information. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this policy periodically to reflect changes to our practices or for legal reasons. The latest version will always be available on our website.
9. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
🟡[Email Address]
Phone +353 (86) 068 7170
Póg Cafe
324 Clontarf Road
D03af30